Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
4
Nearly idiot proof!
on January 28, 2014
Posted by: Pleb
Overall very impressed again! I have used TurboTax for several years and other then questions about mortgages and interest everything is very easy to follow.
I would have liked to see a step by step in gathering all information needed for someone who just retired within the year. (Social Security, Any Money Borrowed, Pension Money, Other) To assist in making sure all 1099 were there as well as W-2. (This is a first time retiree return.)
Would also like to see a Special Price for Turbo Tax for repeat customers.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
The worst problem I had with your program was accessing prior years of turboTax programs, it didn't. I had 7 or 8 years of programs and it didn't recognize any of them I had to enter all required information manually. I don't know how or why the failure came in but is very discouraging
TurboTax is helpful, convenient, easy to use. There shouldn't be a fee charged for e-file. Both Federal and State e-file should be included in CD software purchase.
I cant print my final returns with data filled in. All I get printed is blank tax forms with NO info filled in. How is one supposed to mail in a tax return ?????? Good thing I e file........ but in a few days I will be doing my mother in law's return, and SHE DOES NOT EFILE. WHAT AM I SUPPOSED TO DO?????? AS OF NOW, I HAVE NO WAY TO PRINT HER RETURNS !!!!!!!!! ONLY BLANK FORMS. YOUR HELP DOES NOT ADDRESS THIS AT ALL, AND I CAN FIND NOWHERE A WAY TO CALL FOR ASSISTANCE !!!!!!!!!!!! NOT HAPPY. I HAVE BEEN USING TURBO TAX FOR MANY YEARS, AND NEVER EVER HAD AN ISSUE PRINTING RETURNS !!!!!!!!!!!!!