This is at least my 5th consecutive year of using Turbo Tax software and I would not seek a different solution to filing my taxes. The simplicity and thoroughness of the software takes the filing process from the "Dreaded" to the "Now that was easy" attitude. I am a very satisfied customer and recommend it to all my friends.
I haved used TurboTax for years and never had a problem. I also use it for my small business, I love the easy to follow step by step instruction. I truly feel TurboTax helps me find the best return. I trust TurboTax with my taxes and will continue to use them.
BUT, only this year for 2013, there is a serious snag with the required program update for TurboTax, It kept erroring out and when I clicked for more detail it froze up. I finally logged into my turbotax account and found the solution, a manual update that I needed to download. Way too difficult to find. I am still grumbling. But all ends well, after the update everything worked fine and I just finished filing my taxes.
I expect TurboTax do to better for next years filing :)
I have been using TurboTax for quite a few years now. It is very easy to use and stores all of my personal and tax information from the previous year so that I do not have to keep filling out forms. Since e-file is free, I get my refund in less that 1 week vs. 6 to 8 weeks that it takes when you mail them in.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
I've been using TurboTax for several years. Each year the product improves and, although I've tried other products I always come back to TurboTax. It is the ONLY product that truly appears to be trying to HELP you get the maximum refund possible. I LOVE TURBOTAX!!
I made a mistake online and did not buy the combined program to include state with e file. It cost more to add state and e-file than the original program. I will not make that mistake again. However, all in all, I have used TT for more than 20 years and have been very satisfied.