turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
4 out of 5
4
Generally satisfied
on April 2, 2014
Posted by: floxhearted
I started off by trying TT Online via my bank; however it didn't go well and editing items was kludgey. Fortunately, I was able to save/download the work there to my computer. I then purchased/downloaded TTDesktop, imported the saved file from TTOnline and was better able to address my issues.
Printing out estimated sheets was clear for my state taxes, but I somehow feel my fed estimate sheets were not created -- I need to go back and see if TT has those someplace or if they printed-out in my full-package once I finished.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Complicated tax situation made easier
on April 2, 2014
Posted by: butterflyfamily
I have used Turbo Tax off and on for 10 years. We have a very complicated tax situation with self-employment, family owned business income, adoption expenses, itemized deductions of medical expenses, etc, but Turbo Tax Deluxe always gets us through without much stress and without paying a tax preparer a huge amount.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
20 Years and Counting
on April 2, 2014
Posted by: IdahoBanker
I have used Turbo Tax every year since 1995. In my opinion, it is the best thing going. I love the way it "remembers" information from year to year, saving countless hours of searching for old information from prior returns. My tax situation has changed from year to year, but I've prepared medium to moderately complex returns with relative ease - not to say I haven't had to do some research occasionally, but no one said the tax code was simple. I feel as confident as I can that I am maximizing my deductions, credits and tax savings. Thanks Turbo Tax for many years of "enjoyment."
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
IT WAS A FLOP
on April 2, 2014
Posted by: MICKTAX
ZERO STARS.
IT TOOK FOREVER TO TRANSMIT THE RETURNS.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Turbotax Review
on April 2, 2014
Posted by: Rafafortennis
My daughter is disabled and lives off of Social security only. The program would not let her submit her taxes electronically. Program said the submittal was suspicious because she did not have any income, deductions, no refund and no tax due. Millions of people living only off of Social security have this situation. TurboTax needs to fix this problem.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Got Us Through a Tricky Year
on April 2, 2014
Posted by: JanieAnnie
We have used TT for many years and it continues to be the most reasonable and sane way to do our taxes. It takes you by the hand and gets you through to the end!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
First timer
on April 2, 2014
Posted by: TinaKael
Overall, I am very impressed... of course it took me 6 hours to file my taxes but I at least I can say that I filed my taxes on my own. I'm definitely planning on filing my taxes next year using turbo tax. Also maybe automatic updates, once the user is logged in might also help. Thanks!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Can not itemize
on April 2, 2014
Posted by: marvstar1
overall very easy to use, answer simple questions and the numbers fall into the correct form. If I had not used Turbo Tax I would not have known about the energy credit I qualified for because I purchased new doors. Also the ease of e-filing was a great benefit. Direct deposit no worries.
Written by a customer while visiting turbotax.intuit.com
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