Was able to import W2 information from payroll company. Questions were straightforward and easy to understand. Help section was more helpful than the irs.gov website's help section. Turbo Tax has gotten more user friendly over the years.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Good reputation; easy to use; very thorough (however, a lot of requests for information that was not applicable to me); gave good, clear explanations of everything.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)