turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5 out of 5
5
2013--Another great experience!
on April 2, 2014
Posted by: Doc514
I had a bit more difficult return this year, but Turbo Tax came through like I hoped they would. I have been using this product for several years now and highly recommend it! Thank you Turbo Tax!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Easy Completion
on April 2, 2014
Posted by: soapysudbury
I love the easy step by step as it brings up all the questions you need to answer. I used Deluxe and for some reason it would only allow one vehicle for mileage deduction in step by step. I had to go to employee business expense to put on second vehicle and this red flagged return, where I might get an audit. I finally went to forms on my own, deleted form 2106, and added second vehicle to schedule C in form view. Just a small glitch, but I got good results overall and my return was accepted By IRS in less than one hour.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Problems with return for deceased
on April 2, 2014
Posted by: CFSB
In filling out a return for my deceased father, TurboTax asked me the correct questions - but made no reference to the fact it was a return for a deceased person in its instructions afterward. Also, on his Colorado return, the "Review" section cycled again and again through the same series of questions, without generating a review. No help from the help pages, either...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax Deluxe
on April 2, 2014
Posted by: jonro
Excellent program have used it the last 6 years with no problems.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
fast !!
on April 2, 2014
Posted by: DrakeDon
1. why can not investments be Alphabetized - it would save lots of time matching up
2. filing state return by mail -- Turbo Tax just ends !?!?? E-file Federal --than nothing ?!?!?!? had to go back & print state forms
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Good for basic return
on April 2, 2014
Posted by: Thepro77
I have used turbo tax for 15 years and have always been happy with how easy it was to navigate through the non payroll sections and see how other related schedules were affected. This year however was especially challenging due to automatic re-categorization of some 1099 Misc income. Given the time it took me to find what was causing the misclassification, I will likely use a professional tax accountant next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Program is fine -- One account design problem
on April 2, 2014
Posted by: Oldcabdriver
My only concern with Turbo Tax has to do with saving the return so that it can be recovered. Only the online version allows you to obtain a copy of a filed return via Turbo Tax. But you cannot use the online version if your financial institutions need to transfer more than 150 individual investment transactions. That means I had to use the boxed version of Turbo Tax. The problem with that one is that no copy of the return is saved by Turbo Tax, which in my case proved to be problematic. My computer hard disk was destroyed in the past year. I wound up ordering a copy of my return from the IRS (the one I had printed out last year has mysteriously disappeared). My suggestion is that the company lift the 150 transaction limit for investment transactions so that additional taxpayers can use the online version. This is my only criticism of the program.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
on April 2, 2014
Posted by: Merlou
It was even easier this year. Thanks for the changes!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
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