Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
1
State efile promised free not delivered!
on April 2, 2014
Posted by: MichelleBrady
Next year I will not be purchasing TurboTax as I purchased the version that was to have one free state filing included, but yet I had to pay to efile my state. Not a Happy Camper!
i couldnt efile- turbo told me that i needed to update and even after i made the suggested updates two different times and turbo tax confirmed i was updated -the efile failed. now i have to mail in my refund and wait 4-6 weeks.
Once again we have used TurboTax with ease and confidence. It's a real help to have the past year's information migrated into the current year. The suggestions for possible additional deductions and credits was greatly appreciated.
It seems that TirboTax gets less user friendly each year. No voice explanations. Have to fill our forms rather than just entering data one item at a time, etc.
The program is fairly easy to use. With LOTS of dividends and interests and deductions, it led us through the process step by step and reminded us of last year's entries (most helpful).