turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5 out of 5
5
Ease of Filing
on April 2, 2014
Posted by: Angel0807
I love being able to file my own taxes without having acquired and keeping up with annual revisions/additions to tax code!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy Peasy!
on April 2, 2014
Posted by: 65Babs
I've been using Turbo Tax for 7 years now and it keeps getting easier and easier. It walks a user through step by step and the constant reviews puts your mind at ease. Great product!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
TurboTax Filing for 2013
on April 2, 2014
Posted by: Skipperwimpy
Easy process. I have been using TurboTax for years, so I was fairly familiar with their method. I followed the questioning path because I didn't want to miss anything. For someone with more tax experience than I have it probably would have been simpler to take the available short cuts.
Simple, direct, detailed, and effective.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
easie peasie
on April 2, 2014
Posted by: TrudieD
My taxes are pretty simple, own a home, some vehicles and a few w-2's for income. There's no way I need to spend a couple hundred to a seasonal employee that enters my info into a program not unlike Turbo Tax.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy
on April 2, 2014
Posted by: GeneArnold
Depreciation gets all screwed up when you download your business income from Quick Books if you do not use the Quick Books depreciation program which uses the tax basis of accounting for depreciation. I want to use GAAP on my books and taxes so I wound up having to put depreciation under other expenses.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Some major frustrations
on April 2, 2014
Posted by: willykilo
When I reached the 'E-filing"point I was repeatedly getting a message saying "unable to file until you download Turbo tax updates," or words to that effect.
Over and over, I would go through the process to get those supposed updates, all to no avail as to be able to e-file.
Finally gave up for the day. Next day I tried again. Finally, thank goodness, success.
willy
PS
I find the questions at the end of this irrelevant for purposes of this correspondence.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Very detailed and easy to use program
on April 2, 2014
Posted by: Art41
I have used Turbo Tax for the past 4 years and this year has been the easiest to use of them all. Asked all of the questions in a simple and easy format to follow and made it easy to input the requested information.
I will continue to use Turbo Tax for my tax preparation and will recommend it to all my own friends who do their taxea.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Our experience
on April 2, 2014
Posted by: MLTDancer
It is usually fairly easy to do. This year TURBO TAX would not update on our Apple Desk Top computer and would not let us efile. It was so frustrating as we do our daughters taxes first. We had to go do it on a laptop. We had no problem on the macbook Pro laptop. We were really upset we could not use our desk top computor where all our files are.
Written by a customer while visiting turbotax.intuit.com
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