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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
1
Worst TurboTax program I've ever had
on April 2, 2014
Posted by: great59er
I've been using TurboTax for years but this year's version appears to be the worst I've encountered. It used to be very easy to answer the questions or to get extra help from the help pages. Not any more. There seems to be areas of income that must be reported on a form that doesn't seem appropriate. For example, I'm 1/2 owner of pasture land where my partner and I bale and sell hay. The only way it appears to be covered is to list the property as rental property even though we don't rent it to anyone. In the old days I could just declare it as miscellaneous income and fill it out on Schedule E. Now I don't know if I've done it properly or not.
Program takes forever to load. Up until last year's version it never took so long. And, I think the blurb you have at the bottom of the loading screen about taking longer than expected is asinine.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 Review
on April 2, 2014
Posted by: cabin5029
I have been using Turbo Tax to file my family tax returns for over ten years and during that time I have been a satisfied customer. Several years back, I had a need to refile several years return to make correction. The process was straight forward and was sufficient to satisfy the IRS auditors.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
wouldn't be without it!
on April 2, 2014
Posted by: 777Charlie
I have been using Turbo Tax for about 25 years. the inflow of info from the previous year return alone is worth the cost. we moved this year, so had a lot of donated goods, and It was so easy using It's Deductable, and that info flowed right into the return!
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
It's Over!
on April 2, 2014
Posted by: GeorgeD3
1. I closed out of Turbo Tax. When I reopened my return, data I knew I had entered was missing and my refund was $500 less that when I had left off. This required me to go through the complete return again. The problem seemed to be that all my entries were not saved. The second time I manually saved after completing each section and the problem did not reoccur.
2. I put in some place holders while I was entering data for information I had not yet acquired. TurboTax would not allow me to remove the place holders and I wound up generating a new return to get rid of the placeholders. All the information I had entered on donations that was different from 2012 had to be reentered. Far more time consuming than it should have been.
2. I put in some place holders while I was entering data for information I had not yet acquired. TurboTax would not allow me to remove the place holders and I wound up generating a new return to get rid of the placeholders. All the information I had entered on donations that was different from 2012 had to be reentered. Far more time consuming than it should have been.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Software!!!
on April 2, 2014
Posted by: jackiemoon
Turbo Tax is fantastic. I have been using it for year. Most people are wasting their money going to a local tax preparer.
The interview forms and questions force you to find all deductions. The local tax preparer couldn't care less if they left out some deduction.
It isn't hard, spend some time and you'll never have to pay anybody to prepare you return again.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Experience
on April 2, 2014
Posted by: RJJD
Overall, very pleased. Would like there be an easier way to handle the RMD info.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
AZ State Filing Instructions
on April 2, 2014
Posted by: BRCBRC
Your instructions for filing my AZ return were incomplete:
1 You failed to note that I had to include a copy of Schedule A from my Federal return
1 You failed to note that I had to include a copy of Schedule A from my Federal return
2. You failed to note that I had to include a copy of my NJ tax return for which I am claiming a credit in AZ.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very easy to understand and answer questions
on April 2, 2014
Posted by: Dee1946
I have been using Turbox tax for many, many years and have never had any problems.
I feel it is an excellent tax program and would recommend it to everyone.
I feel it is an excellent tax program and would recommend it to everyone.
Written by a customer while visiting turbotax.intuit.com