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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
3
No transmission
on April 2, 2014
Posted by: Lucymax
This has been a very disturbing session. I've used TT for several years and never had the transmission problem I had today. I repeatedly "downloaded the update" as directed with no positive result. The message was misleading, suggesting I send by mail. I could have done that without TT. Finally, by going to the questions, followed a suggestion by another client who had the same problem. Hopefully, this problem will be corrected before April of 2015.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My Best Friend at Tax Time
on April 2, 2014
Posted by: 1Gator
I have been using TurboTax for well over 15 years and as far as I am concerned, this is the only preparation service I need. I am very comfortable with the navigation and assistance provided. And, in all my years of using it, I have never found a tax subject that could not be covered within the program.
Great product and I will continue using it every year.
Thank you.
Great product and I will continue using it every year.
Thank you.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Resorted to Paper!
on April 2, 2014
Posted by: Mendou
The IRS rejected my electronic return four times. I spent all told several hours trying to find the error or errors for the rejection, but couldn't. I found a few minor, inconsequential mistakes, but not the critical one(s). I find this result unacceptable. I did not enjoy giving up and filing my return in paper. TurboTax and the IRS need to work out how to point to specific errors instead of providing vague and possibly erroneous feedback. On this aspect of TurboTax, I give you all an F.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
As easy as 1 2 3
on April 2, 2014
Posted by: DLAR59
I have use Turbo Tax for several years now. It is very easy to use and understand. Help is available for every item on your return. I finished my Federal and State returns in under 4 hours, including reviews and e-filing. It doesn't get much easier than this. You just answer the questions and fill in the appropriate information as it is requested. I highly recommend Turbo Tax to all. I am very pleased with the speed and accuracy of the program. The tax form printouts for record keeping are excellent.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Problem
on April 2, 2014
Posted by: Crankshaft43
I did good except when I tried to e file. It kept rejectiong and I just could not figure out how to correct the problem. I gave up and mailed a return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent experience
on April 2, 2014
Posted by: Indy427
Preparing taxes is not fun, but TurboTax came about as close as possible! Step-by-step instructions, helpful hints, easy printing and assisted input of figures made the experience educational and almost easy! We will definitely use TurboTax again and highly recommend it to others!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Still Satisfied
on April 2, 2014
Posted by: TrailbossYNP
This software guides you through what seems to be a more and more complicated tax regulations. Even without any understanding of accounting and tax regulations I believe most people could prepare their taxes in confidence that they would be prepared correctly.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
No hassle, no headaches, no bad language!
on April 2, 2014
Posted by: Billie2014
I do both federal and state returns. No worry, no sweat.
Written by a customer while visiting turbotax.intuit.com