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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
3
Weak State Tax Questions
on April 2, 2014
Posted by: SantaFeDave
I have used TurboTax for at least five years and have downloaded my W-2 successfully. This year a new on line site was identified and required some code that was supposed to be on my W-2. I was able to log into that site directly, view and print my W-2 but it did not have the secret code to download into TurboTax making me enter all the data manually. Someone failed totally with this one.
Turbotax did not ask if I had made estimated state (NM) tax payments when doing that return. When I saw what I owed, I went back and tried to see where in the directed steps I should have entered this data. Couldn't find a place to enter this data. I went over to forms and entered the data manually.
The rest of the process was generally straight forward but I will consider another software package based on reviews not loyalty as I am going to an updated computer and will have to transfer files from the old hard drive anyway.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
e-file Federal and mail State
on April 2, 2014
Posted by: NebraskaKen
Need to be able to choose boxes to e-file Federal and mail State on the same page at same time.
.
Instructions for mailing to state of Nebraska need to state that 1099-R and 1099-Misc are only to be attached if they show a "State tax withheld" (per a phone call to Nebraska Department of Revenue)
.
Instructions for mailing to state of Nebraska need to state that 1099-R and 1099-Misc are only to be attached if they show a "State tax withheld" (per a phone call to Nebraska Department of Revenue)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Step-By-Step Hand Holding Was Excellent!
on April 2, 2014
Posted by: ANF23
I've used Turbo Tax for over 10 years now and I've always been very pleased with how easy it is to use. I love that I can e-file and get feedback quickly on whether my return was received. This year was my most difficult year using turbo tax; when filling in information about being a business owner, I had a hard time figuring out my status and the "community" was not helpful, my questions went unanswered, and I had to figure it out on my own. This was incredibly time consuming and frustrating. However, Turbo Tax made up for it by walking me through making corrections to my returns when they were rejected after I e-filed and helped me re-file without charging me a second time. I am a Turbo Tax fan and will continue to use/recommend this product.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Introduced friends to doing their own taxes
on April 2, 2014
Posted by: MobiusAB
I have used this product for years. I have always done my family's taxes but I now have taught friends how easy it is to do taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 2, 2014
Posted by: Elputo
The prgram is user friendly and really easy to use. The step by step guide is great .
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Problem with Voucher Printing
on April 2, 2014
Posted by: Sue02155
We print our returns on 2 sides to streamline for filing. Estimated tax vouchers are printing back to back making them unusable. There should be a way to get our vouchers to come through printed on only one side without going back through the program to find the forms to print them one at a time. Also, they should be able to be printed 2 per page.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
what I paid for
on April 2, 2014
Posted by: thebobby
easy format
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Refund Rating
on April 2, 2014
Posted by: DonebyApril
There were refund opportunities that I never would have found on my own! I was skeptical about these refunds, but after researching each one, I found they were legitimate.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com