Very good navigation, intuitive data entry. Best for the most popular forms: Federal 1040 and its most common schedules. As your issue gets more obscure, Ttax gets less helpful. For example: K-1 for Trusts, foreign business travel, state and local taxes- for these you're pretty much on your own - it's little better than the paper form. Pet peeve: Has unskippable ads for Intuit products.
I've used Turbo Tax for years and intent to continue to do so. I believe it helps to minimize my tax obligation and gives me complete control of the process for a reasonable price.
Seemed to work well until the end. Error message to get updates in order to e-file. Did so. About three times. Error message persisted, and TurboTax then instructed me to file by mail. Became a waste of time and money for the software. My taxes are fairly simple…I'll do them by hand next year if I have to mail it.
Software errors: 1. TurboTax would not update the software automatically - I checked and this was the default mode. It kept saying the forms were not available for Sch D and on March 31 this made no sense. I manually updated and the note went away - hope it did it right! 2. When entering Sales & Other Dispositions of Capital the program lost 5 entires. I could find a summary of all entries but could not tell which TurboTax had put into A & B categories. I requested help online but received no answers. The next day I figured out how to confirm the category of each entry and added the missing entries. 3. On Error check one of the Capital sales entry had an issue - A L was in Box 5c/Box 1C. The error message was pure accounting jargon and indecipherable. I looked at enries on either side and removed the L like them - the software allowed me to continue. Hope this was right! 4. State program - it asked me to fetch from my Federal Sch D Box 15 - why would it ask for something the program already knew? Hope this was right!