Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
My impressions of Turbo Tax
on April 2, 2014
Posted by: Beiger
I really enjoyed using the program this year. It left no guess work for me since I am retired and using the CSA 1099R rather than the W2 form. As I mentioned the program is very straight forward and easy to use. I'm impressed with what you've done with the program this year.
Overall another great experience using TurboTax. Very easy to use for most income and deductions. The corporate move away from stock options to restricted stock units I would like to see in the Deluxe version rather than upgrade since it's really the norm now days.
At first, I entered where I purchased my current Turbo Tax. Then, when listing expenses, I'm asked about the purchase of Turbo Tax I made during the 2013 tax year. (Confusing, and it doesn't qualify to deduct.# I found myself confused when listing reimbursed educational expenses which effect more than one category #expense & income.) The fees to e-file my state return requires auto-deposit information even after I chose to receive a check rather than auto-deposit.
All-in-all it's the best way to do your own taxes! I'm in my 80s now and still find it as pleasurable as doing taxes can be. It's nice to send it off at the end and have that good feeling that it's all over for another year! Thank you for making the very complex mess that taxes are easy enough for the average person!
I e-filed CA state tax for the first time but received a letter from CA tax board 3 weeks later saying they can't honor direct deposit for refund due to "refund amount doesn't match validated amount". I don't think TT indicated anything like this when I filed the e-return. So I paid the fee but still have to wait for a check from mail later. I hope I will get my return by mail without further issues. I probably will not e-file State return in the future.
I was able to do the return in a lot less time each year as the forms are improved each year.The questions are very helpful, reminded me a couple of time for information that I was about to miss. When it was time to file, my bank data was already for me to just check to be sure it was correct - it was.