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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Year after year excellence.
on April 1, 2014
Posted by: Superhawkd
We have used Turbo Tax Deluxe since we were married in 1999. Even though our tax situations changed through home purchases, home sales, children, day care costs, investments, etc... Turbo Tax always had the right method. I don't see us using another tax preparation method any time soon.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Disappointing glitches
on April 1, 2014
Posted by: ProfessorJB
I've been using TurboTax for a decade and this year was the first time that I found it to be buggy. It kept identifying "errors" that weren't and then when I tried to e-file, it wouldn't let me because it kept telling me updates were available--even though I had just checked for updates. It took four tries before the e-filing went through.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great customer support
on April 1, 2014
Posted by: RogerfromMA
I've used Turbo tax for many years. It makes things easy by importing last years info. This year for the first time there was a glitch in one of the state programs I downloaded. Got customer service on the phone. Lisa stayed with me for about 30 minutes as we worked our way through to a solution.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
2013 Turbo Tax
on April 1, 2014
Posted by: taxlawyer22
If I were not a tax lawyer, and I just followed all the instructions without looking up the actual federal and state forms and instructions for items where TurboTax instructions were unclear or misleading, I would make filing errors. Since most people using TurboTax are not tax lawyers, this is unacceptable.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on April 1, 2014
Posted by: 1averagejoe
Won't let me print my state return for previewing or mailing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Walked Me Through It
on April 1, 2014
Posted by: Jon5
Turbo Tax makes it easy to compile and easy to file as it walks you through the process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Just a few things
on April 1, 2014
Posted by: ATLMom
The only thing is once I finished a category it did not automatically move on. I think this was not a problem last year. If not for this would have been 5 stars.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Difficulty efiling
on April 1, 2014
Posted by: joejak
Three of us in our family did our taxes and it was effortless, but in each case we had to try multiple times before we were able to successfully transmit our files successfully
Written by a customer while visiting turbotax.intuit.com