Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
2
2013 Tax Return
on April 1, 2014
Posted by: smanderson
I have used Turbotax for several years, without problems. This time, however, the e-file function just did not work, crashing at the validation stage. I checked for and downloaded available updates 3-4 times, and it still would not work. E-filing is one the main reasons I use Turbotax, so I was sorely disappointed that it did not work. updates
Easy process to file your taxes. All the forms you might need all on-line. Detail tax code available for specific questions but I never have to use it.
I've used this product for several years and always with a great deal of confidence. My returns have never been questioned by the taxing agencies. Thanks for keeping up to date with all the shenanigans in Washington.
Not as easy to use as last year. confused on how to enter CA state "Revised balance due" amount received in a letter mid year re 2012 state tax. Still don't understand, after using Turbo Tax for many years, there was an underpayment for 2012 tax year.
Turbo Tax does not treat me like I'm an idiot and it does not treat me like a tax pro. I've used Turbo Tax for years and TT toook the fear out of doing my taxes.
I have used TurboTax for the last 6 years. I have never been disappointed. I have almost always gotten a refund. Even when I have had to pay, it has been a pleasant experience using this product. They also have great legal services available if your return has a high audit risk. Great product and great company! I highly recommend TurboTax!