The help aspect of this program in incredible, all your questions and concerns are answered and explained. This was a step-by-step process with Turbo Tax leading me through a process that I have been putting off doing myself for years. I was paying quite a lot to have an accountant do my taxes and have been told by people that are already using Turbo Tax, that I should be able to do this. And they were all correct. Thank you Turbo Tax
I've used TurboTax for many years and have been very happy with the product and my resulting tax returns. The software is easy to use with very simple prior year data transfer & review vs. current year tax preparation.
I will likely be a lifelong Turbotax filer. The ease of this product is what brings me back. It makes it fun to file taxes when you can watch the dollar amount change. 2013 state Turbo tax product seemed to have some flaws. It took me down roads unnecessarily and used terms without explaining them as they had in previous years. Twice I had to google the term and found neither applied to me. I wondered why the system thought it had. I have to assume it was not my responses because the error check didn't find inconsistencies or call me on leaving areas blank. I hope these bugs are resolved in subsequent year versions...
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)