Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
4
Good
on April 1, 2014
Posted by: whysohardtodo
I was eligible for the Bailey Settlement Retirement benefits in NC and it was a devil of a time to figure out how to do this because you had to indicate through the federal side not through the state side
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
I've been using TurboTax Delux for more than a decade, and have never run into any problem that wasn't of my own making! Great program for moderate tax situation.
While a 'fix' was provided for the failure to transmit the filings, it was really frustrating to deal with. Just when you thought you were done and everything went smoothly, this 'snag' at the end was a poor experience. Never had this happen with TurboTax before. Makes me think about considering another product next year. Tax prep is stressful enough without this kind of glitch at the end of the process.
I've been using TurboTax for so long, I remember receiving it on floppy disks (remember those?). I love how it sucks information from Quicken and ItsDeductible (which I use). It allows me to be my normal OCD self during the year, and rewards me in the end!