Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
3
First Time: Not Necessarily a Charm!
on April 1, 2014
Posted by: Notaguru
I enjoyed using Turbo, but it was rather painstaking as this year was my first. So it took entirely too much time the first go round.
The Con, I have listed is now driving me crazy. I don't even know if I send quarterly estimates for state of Pennsylvania OR not send . The Federal vouchers provided were quite easy, but PA - not so much.
I have used Turbo Tax for at least10 years. I was glad I reviewed my forms because I was not aware that you had filled out a new W4. I discovered it during my review. Why is it in my filed tax form? Who is going to send it to my employer? I planned to put aside extra funds to cover my underpayment of 2013 in case it occurred in 2014. However, when I backed out of the W4 I found I would be required to make 4 estimated tax payments. This was not explained to me by TurboTax. I had to go back through everything again to fill out a new W4.
Very annoying to finish each section and be routed back to beginning so I have to scroll down to select the very obvious next section. Monumentally ignorant programming.
During review the program returns for additional questions and information but it is vague about WHAT they are referring to at the time. Some identification and the amount they are talking about would help immensely.
Clearly some coding defect in my online copy as the "form" for entry was superimposed directly on top of another form. Couldn't accept my entry info and refused to move along. I deleted the entire form and was able to enter the info directly upon that attempt. Again annoying and unsettling but able to complete my return so OK, I guess.
I've used Turbo Tax for 4 years. My return is complicated yet the software has never failed me. And I've never been audited. Don't think there's a more thorough, user friendly product on the market.
Rock On Turbo Tax !
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
I usually dread doing taxes because the forms are always so confusing and I run around everywhere trying to find if I need something or not and then mailing it in is always a hassle too. but turbo tax made it simple, walked me through each section, and it e-filed for me so I don't even have to worry about mailing anything in. Made filing taxes so much easier and less stressful. Still didn't get any refund though. :(