Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
4
used for years. Stll think it is the easeast
on April 1, 2014
Posted by: easyE517
on older versoins years ago, it showed you the forms as you answered the questions so you could see where they went. The last few years, that feature has been deleated
I've been using TurboTax for years and it has gotten easier to use. For a while, I started using TaxCut because it was cheaper, but I found it more difficult to use, and I even left things our accidentally. So I went back to TurboTax with its more intuitive interface and logical sequence of entries.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
TurboTax is great, year after year. But still, I wonder why it can't be smarter in the simple area of itemizing deductions vs. taking standard deductions. Like a pop-up that says "If you can't claim more than $XX, 000--your standard deduction--don't waste your time gathering stuff to support an itemized deduction."
I believe that Turbo Tax has become something more difficult to maneuver through over the past three years. I wrote a detailed review of my experiences but decided to omit this information after reading your terms and conditions.
I had problems that couldn't be fixed without calling Turbo Tax for help. The guy that helped me was awesome, and took care of everything very concise and easy to follow. Thank you, whoever you are!