Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Using TurboTax lowered my taxes
on April 1, 2014
Posted by: CarlDanny
In prior years I always did my taxes using an EXCEL spreadsheet. This year I decided to purchase TurboTax Delux to confirm my calculations. At first when TurboTax computed a smaller tax than my spreadsheet I thought there was an error in TurboTax. I called and the support person (Terrian) was very knowledgeable and patient in analyzing the differences and discovered that I had not taken advantage of the Qualified Dividends Tax Worksheet. After adjusting my spreadsheet to include this situation - Voila - I saved on my taxes. So kudos to INTUIT for their great product.
Sometimes confusing to go back to a previous issue and change it. Lack of alphabetization of list of charitable donees. This would be a useful improvement.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
I've been using Turbo Tax for close to 20 years. I work at a seasonal tax preparation office and still chose to pay for Turbo Tax. I've never had a problem. As my tax situation has become more involved, for the most part, Turbo Tax has been easy to use. My only issue has been the last couple of years with 1099-Misc income. I figured it out but someone with less tax experience and without tax professionals behind them might struggle in this section.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)