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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
3
mediocre
on March 31, 2014
Posted by: karla11111
I have been on auto delivery for multiple years. My latest computer does not have a CD Rom. It took some time on the website to figure out who to contact. There should be a 1800 number to call. I ended up with a woman in India for online support. She was very helpful and downloaded the software to my account. Overall this years experience for me was not as good as prior years. It could have been due to the frustration of not having someone to call or it could be that I had to scroll down the screens for each topic. Prior years seem to be presented better. Now going to submit my review and someone already has my nickname - really? I have to make up a nickname to submit a review?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super Easy
on March 31, 2014
Posted by: danz321
Filed by Turbo Tax for six years now. It gets easier every year and the software seems to get better at anticipating my questions. Maybe I am getting used to Turbo Tax now.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Procedures for Inputing Social Security
on March 31, 2014
Posted by: Wayne9999
Turbo Tax needs to review IRS Publication 915 (2013), paragraph titled "Canadian or German social security benefits paid to U.S. residents." And, include a line in social security income entries for German social security income. AND, some instructions need to be included to explain how these people get total annual amount of German social security payments for tax year (if sent to bank automatically, add up bank entries in statements for that year) because Germany does not automatically send out a year-end statement.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TTax 2013 Outstanding
on March 31, 2014
Posted by: Flattop1
Overall, I prefer using TurboTax to any other method. It keeps me engaged in the process but makes answering the interview questions easy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Done in quick time
on March 31, 2014
Posted by: Poereader
When I did income tax by hand, I had to figure all of the totals and recheck for errors. Everything is done for me now. It takes me much less time and is a lot easier,. Plus with electronic filing, I do not have to worry about the mail for either filing or returns.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Necessary evil completed!!
on March 31, 2014
Posted by: TGM6
I have used TurboTax for many years and have always been satisfied with their product.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Program
on March 31, 2014
Posted by: Masike
I have used Turbo Tax for many years, maybe since it first came out on the market and never had any problems.
Keep up the good job
Keep up the good job
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turned out great
on March 31, 2014
Posted by: Barbiepdx
Tech support was fabulous and she helped me find mistake, could have been better if error check found it first.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com