Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
3
Frustrated
on March 31, 2014
Posted by: KNCB
All excited about completing my taxes and e-file, only to find that I could not e-file because Turbo tax needed an update. I followed the instructions, downloaded the update, and after all was complete, it would still not allow me to e-file. Multiple attempts to update and e-file were made, and I am now mailing my taxes. Very disappointed!!!
Fed return rejected and also the state. Re-submission of fed was rejected but no info regarding state (MN) the second time. But I PAID FOR STATE AS WELL AS EXTRA $$ FOR TURBOTAX. I have to submit both by paper now. HOW ABOUT A REFUND ? ? ?
The help wasn't very helpful. I suspect I have an identity theft problem????
We've used Turbo Tax for many, many years but this year was a really rude awakening - we had to start drawing from our IRA's and as a result we have to pay an enormous bill - like several thousand which thank goodness we can pay - BUT information about paying this monthly was not easy to find. A huge shock, but we will survive and continue with Turbo Tax.