Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
4
2013 Turbo Tax Review
on March 31, 2014
Posted by: Howjoe67
I have used Turbo Tax for years, and it helps me a lot. It is quite easy and straight forward without any problem. It would be much better if there is discount for the users for 3, 5, and 10 years.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
I have continued to use TurboTax since 1995 and before. (I have tax files from 1995 and on.) TurboTax has always provided me the best way to complete my tax returns through the years. It is easy to use. Being able to pause and continue completing the remainder of data entry has always been one of the best capabilities of the software. The function of having last year's numbers available for instant review greatly aids in knowing I have entered the current year's data. The import of data from Quicken is another plus that saves entering a mired of information manually. Keep up the good work Intuit!!!
I have used Turbo Tax for years and I have found it generally makes the complex simple to understand. As a church pastor I am aware our filings are more difficult than many others but Turbo Tax has made my job much simpler. Great tax program!
Product worked well with exception of downloading updates and state program. Updates would not work and would freeze program. Phone help line was able to resolve the problem by having new programs downloaded. However, problem happened again when tried to efile and had to resolve problem again. The phone support worked well and was able to resolve the problem each time.
The tax software is user friendly. Taxes are boring and tedious but Turbo Tax makes the job much easier. My suggestion is to have websites or phone numbers available in this software, for the federal and state IRS offices. It's difficult to locate this information on-line. It would be great if I could type in my zip code and it would display the phone number or direct me to a website.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Often i want to go back within a Q&A session after I have left it and gone on to another section. When I try to go back to the previous section. I expect the exact same questions to be asked as when I went through the Q&A initially. This does not happen. I want the same Q&A going forward and upon returning to the same section.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments