Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
4
Turbo Tax review
on March 31, 2014
Posted by: foxbe0000
Been using TurboTax for many years and it helps a lot. My return is very time consuming with over 160 pages or forms to fill out. For the money and peace of mind I like it. If the government ever really did a paper work reduction act I might be able to do it again on my own. The last paper work reduction act in 1987? doubled my paper work. I have used H&R Block program once and it wasn't as good at TurboTax for me.
I failed to update a correction I made to a previous state return in the TurboTax file and forgot it entirely. So the imported info to the following year was incorrect. The e-file of that year was rejected by the state. Only one e-file is permitted and so had to printout and file by mail.
Your software should show a summary explanation for Line 10 on the Fed form for clarification for the user. "None of your state/local refund is taxable if, in the year you paid the tax, you either (a) did not itemize deductions, or..."
When trying to e-file my Virginia state return it would not allow this. Don't know if actually sent or not as amount in "Refund box went from $303 to $0. I was difficult to figure how to change my filing status to single on the state form - I had to dig out the form itself. When I went back to regular TurboTax I was now working on an amended return. Was it e-filed? Was I charged the extra fee for state e-filing? Don't know. Confusing and frustrating.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)