Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Self Confidence
on March 31, 2014
Posted by: Tazzena
Have used Turbo Tax for many years. Have always felt confident in case of any audits. All my records are available and easy to search, again in case of audits. Only draw back I've noticed is each year getting questions answered is more difficult or information is just not available. I never hesitate to recommend Turbo Tax to any who ask both for personal and/or business.
Loved the ease of use of this software and how it talks (so to speak) you through every step of the way. If you want to go back to change or update, very easy to find where to go.
It appears that I filed everything but Federal and the state of Illinois. Not sure how this could happen. Been waiting for my refund for a month. I have already received refunds from 2 states and paid on another.
Program became non-responsive 6 times during data entry and 2 times while reviewing results. One of the times the program was just sitting awaiting my search for paper backup information. Each required a forced computer shutdown and restart to regain the position to continue.
This is the first time this has occurred in the many years I've used TurboTax. If it happens in a future year will be my last!