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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
4
Pretty giood product
on March 31, 2014
Posted by: UpstateNYS
I have been a user for more than five years. Overall a good, useful product. Once complete but not filed it can be less than easy to get back to exact areas you want to review. I would add double check areas at critical junctions, such as having to double enter social security numbers and important W2 information to ensure proper entry.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great-as usual!
on March 31, 2014
Posted by: Jack0910
I'm a long-time fan! Still easy to enter data. Thanks!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great help
on March 31, 2014
Posted by: marymeg
easy to follow directions making doing taxes easy has questions and explanations to guide through all possibilities
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
user friendly
on March 31, 2014
Posted by: gfgo
just great
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great except for selection of state return
on March 31, 2014
Posted by: KimCNH
I am very happy with TurboTax 2013 Deluxe. However, it made an assumption when it should have asked.
I bought it with 1 free state.. We live in NH but one of us works in VT. NH has no income tax, VT does. We had to contact TurboTax customer service to give us the VT State tax form. Since TurboTax knew of the VT and NH incomes, it could have asked us which state return we wanted to use as our free one. The data was there and the program did not have the make the decision that our state of residence was obviously the free one. Just saying, this would be a useful program weak for NH people who work in ME, MA or VT (all states with income tax).
The issue was resolved with an online chat. Took 15 minutes and I was impressed with how smooth that went.
You will have us as a customer next year!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
No refunds
on March 31, 2014
Posted by: mhlyon1
good overall
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 31, 2014
Posted by: Aaron1532
Because of an error in entering information into my file, I became totally lost but once I got to talk to a person everything went smoothly!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Keeps Improving
on March 31, 2014
Posted by: Taxhelp4k
TurboTax makes it hard to go wrong. You seldom need to go outside for other help, even with complicated returns; at times, you may want to use IRS.gov to find details in the instructions for a tax form. TurboTax has upgraded its process in terms of working with institutional investment and banking firms to better keep track of capital gains and losses, and it has also streamlined the entry of charitable donations.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com