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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
3
Nickle and dime me and drive me crazy
on March 30, 2014
Posted by: Wouvoiuh
They way the product charges extra for the state capability (per state) and then charges even more to file is the biggest factor driving me away from Turbotax. Makes me mad at an otherwise decent product every year. You can rest assured that I will abandon TurboTax (after years of usage) the second I have an alternative that presents all charges up front instead of nickle and dimeing me (and with substantial charges) along the way.
What's great about it: The childish interface is a little annoying.
What's not so great: Paying for State only gets you a state computation module; you have to pay a substantial amount more to actually file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Unhappy
on March 30, 2014
Posted by: Ifeanyi
I have used turbo tax for 4 years now, and this would probably be the least time I use it, and will seek other brand software. I entered all my information correctly, but it will not exile, it kept telling me to update. I updated 6 times….yes 6 times and it kept rejecting my exile, now i have to send information through the mail. Extremely disappointed and have never had this experience before. I was charged for the state efile and now I am out of that money and also regret purchasing this software.
What's great about it: Worked me through my taxes
What's not so great: Did not file my taxes and I was charged extra for state that did not efile
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and Fast
on March 30, 2014
Posted by: melenza
I like how I can compare last years income and refunds to this years to make sure I didn't miss anything.
What's great about it: Easy and Fast
What's not so great: Nothing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Fantasic Tool
on March 30, 2014
Posted by: Robbie1197
Turbo Tax is too easy. Same type of program basic tax centers are using..it walks you thru every area. It's a no brainer I bean using for years.
What's great about it: Super easy, walks you thru every question and possibility
What's not so great: Store on secure cloud to access previous years data (I lost in crash)
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Import Duplication
on March 30, 2014
Posted by: BuzzK
I almost sent off Taxex with a few major duplications. I import my Quicken file and also import from financial institutions. Quicken did not alert me to this error. Is there a way Quicken could check this and warn the Tax prepared?
What's great about it: Forms and Step by Step Switching baskkkkkck and forth
What's not so great: Import duplicationd very easy to make
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 30, 2014
Posted by: ganoga12
I was married in 2013. My partner and I both used Turbo Tax (on the same computer) for 2012, but I could not find a way to import data from both 2012 returns into a joint return for 2013 so I had to re-enter a lot of "stuff" for one of us. But I still love Turbo Tax!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy to use
on March 30, 2014
Posted by: SCOOTER2456
Turbo Tax was easy to use and gives the maximum refunds available. Simple instructions anyone should be able to follow.
Uses the latest updates available for the Tax year.
Double checks your return for errors.
Uses the latest updates available for the Tax year.
Double checks your return for errors.
What's great about it: easy step by step process
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good except for printing options
on March 30, 2014
Posted by: duker2695
Liked earlier versions better because of the new prompts for printing, which were confusing.
What's great about it: eacy to understand and use.
What's not so great: Printing at end of process a bit confusing
Written by a customer while visiting turbotax.intuit.com