Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
3
Difficult to e-file
on March 30, 2014
Posted by: bruisedkidney
the software was great for preparing my taxes. However, when it came time to efile, things went bad. The software repeatedly told me that it could not transmit my file because updates still needed to be applied. I downloaded the updates and each time I received the same result. Eventually I had to delete the application and re-install to finally get it to work... the efile process took as long as filling out the forms!!!
I thought it would be a nightmare helping my mother with her taxes. Thanks to TurboTax, it couldn't have been easier. Thanks, TurboTax for saving my sanity!!
What's great about it: thorough
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
This is the 6th year in a row that I have used Turbo Tax, so obviously I am a believer. The first year may be the most difficult, but each following year is a breeze.
This year I did experience two problems. It would not import my W-2 as it has in the past, so I had to import information manually. I also had to manually type information from my 1099-div(s) into the State return. Account numbers, Names and some of the financials... All of this was clearly on the federal and remembered from previous years.
What's great about it: I love that it remembers and imports data from previous returns. Easy to use
What's not so great: This year, it did NOT import my W-2 or import several 1099-div files from Federal to State return
I am very satisfied that I have properly completed my tax forms. I like being questioned about all the income and deductions that are reviewed. Instructions for filling out the forms are easy to understand and are explained.
What's great about it: ALL THE TAXABLE SUBJECTS THAT ARE COVERED
What's not so great: Information populates wrong some times and doing the state return is very confusing
This is a great program! The tax code is extremely complicated. Turbo tax walks you through the tax reporting process so that nothing is missed. When completed, it generated all encessary forms....even some I did not think I needed! I have used Turbo Tax for many years and it has saved me money. Without it I would need to pay a professional preparer.