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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
4
Pretty good...
on March 29, 2014
Posted by: Gergie
All in all, it's a very good program. It infuriates me that US tax code is such a mess that programs like this are necessary, but that's the reality. My only problems were with program updates. First when I reopened the program for the first time after starting work on my taxes, there was a program update. I chose to download it. After the download was completed and I resumed working on my returns, it had lost all my W-2 information. I had to re-enter that. Lastly, when I opened the program for the last time before filing, it wanted to download updates. I chose to do so, and did, then resumed work on my return. When I went to e-file, it failed repeatedly telling me I needed to download updates. I re-downloaded them twice and still could not file. Finally I shut the program down, re-opened it, and then was able to file.
What's great about it: Guides you through and helps navigate the disaster that is US tax code
What's not so great: Couple bugs… after program update I had to start over entering information
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Just too easy
on March 29, 2014
Posted by: 15yrTurboUser
TurboTax provides me with a confident way to complete returns for my whole family and address rental income, school expenses, investment income, all is a way that makes far more sense then trying to read a IRS document.
What's great about it: Menu driven Q&A style easy to complete
What's not so great: The tax law is still confusing even with TurboTax to help
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Misleading info on efile requirements
on March 29, 2014
Posted by: eslman
When my efile failed, the screen that comes up needs the secondary filer's pin first, but yet it asks for 'your' pin. This is ambiguous. The same thing happens when you need to enter the primary filer's pin.
What's not so great: The information given on efile requirements is misleading. You have to have a pin. Why not just direct people to the IRS
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Got it done
on March 29, 2014
Posted by: thendric
TurboTax computed the SEP authorized amount but did not plot it. I had to open the forms and plot it myself.
What's great about it: Walkthrough is great
What's not so great: Handling SEP
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 29, 2014
Posted by: MF888
I bought some public traded partnership from the stock market but the Turbo Tax does not have forms that can easily help to take care of such assets.
Doing foregin tax for these partnership from Turbo Tax was a pain in the neck with mistakes (since the Turbo tax format does not match the K1 form too well).
Pls try to make it easier for next year version.
What's great about it: Easy to use
What's not so great: Not always correct
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Pretty Good!
on March 29, 2014
Posted by: JCMiley
Overall, Turbo Tax makes filing taxes very easy. The questions are straight forward and there is almost always a 'more information' link if you need to find out more about a tax topic.
My only complaint is that it can be hard to navigate the system if you realize that you should have entered 'x,y,z' but you aren't exactly sure where you were supposed to have entered it.The solution is to organize your paperwork before hand and to go slowly through the program.
What's great about it: Easy to answer questions guide you through your return.
What's not so great: It can be hard to go back and find something you saw, but didn't think you needed to worry about.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax review
on March 29, 2014
Posted by: twofer
This is the first year I prepared my own taxes in some time. I have used Turbo Tax previously to prepare my children's taxes. Very disappointed in the lack of ability to e-file when I used it for my children and just now when I used it for myself. While the step by step help in preparing tax forms is very good, the e-file glitch needs to be fixed. I now have to request a refund for my state taxes which were not filed electronically. I hope that is hassle free.
What's great about it: step by step help and fairly cost effective
What's not so great: Poor ability to electronic file
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax for 2013
on March 29, 2014
Posted by: Lonon1
Always happy with program and ease of use.
What's great about it: Uasy to use, haveused Turbo Yax forseveral years.
Written by a customer while visiting turbotax.intuit.com