 |
Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
EZ as pie
on March 29, 2014
Posted by: Rescuedogsrock
Love Turbo tax. Walks you through step by step. Feel very comfortable with doing my own taxes. Have used several times and will continue to.
What's great about it: easy to understand
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
LA State Taxes
on March 29, 2014
Posted by: kemferg2004
I'm using TurboTax to complete my retired parents taxes. I have no issue with the federal filing. When I file their state taxes, it goes over the amount they pay. Because of their tax credits, TurboTax will calculate they may be entitled to more money. However, they can't collect it. If they pay $100 in state taxes, they can only received $100 back in state taxes. TurboTax will say that they should receive $130, which creates problems.
What's great about it: Easy to file
What's not so great: Sometimes goes over
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Worth It
on March 29, 2014
Posted by: Bertha22
A friend recommended that I use Turbo Tax. I was afraid since I do not know anything about filing or preparing taxes. This is the second year I use Turbo Tax. It is very user friendly and walks you through everything. Highly recommended!
What's great about it: Easy to Follow and Worth It
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 29, 2014
Posted by: PtownKarl
Overall, I really like TurboTax. I recommend it to everyone I know. I've even seen it used for a complex corporate tax return. The design of the program is excellent and easy to do. Thanks again for making my filing easy.
What's great about it: Simple, complete, well designed for Federal and California
What's not so great: Doesn't seem that intuitive for Arizona Non-resident
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Download Dilemma
on March 29, 2014
Posted by: baker1327
This is the third year I have used TurboTax, however, I have never had problems validating my e filings as I did with the 2013 software. After three attempts of updating the software and still not being able to e file my returns due to validation errors, I read comments from a user experiencing the same problems. I tried their fix and was able to finally validate and e file my returns. I am very disappointed withTurboTax 2013 and will look at alternative tax preparation software next year!
What's great about it: Software easy to navigate
What's not so great: Download form updates riddled with errors
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Gald to be done with my taxes
on March 29, 2014
Posted by: wonesy
Once again it all went relatively smoothly
What's great about it: great walk through
What's not so great: no Cons
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Long time user
on March 29, 2014
Posted by: MicheleJB
I have been using TurboTax for decades. It makes it easy and fast.
What's great about it: Easy to use!
What's not so great: Local is not clear
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
getting a refund at snail's mail pace
on March 29, 2014
Posted by: dmgb
Wish I had some inkling before starting to input all my charitable donations (very time consuming) & business expenses that it was not going to be worth my time. I lost my mortgage deduction this year as my home is paid for so no longer worthwhile itemizing. I was very frustrated that I could not e-file my federal return as have done for years. First time in 4 years I will be getting money back & it will take weeks or longer . Turbotax does not work on city returns if not living in the city & one person works there. Always do by hand.
What's great about it: have used for years, feel confident
What's not so great: could not e-file despite multiple attempts
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com