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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
2
Disappointed
on March 29, 2014
Posted by: mpowood
Was pleased with the overall entering and walking me through the forms and putting data where it needed to be.
I was very disappointed in the end when it advised me to file my state I had to pay an additional fee. I thought that when I bought the "federal and state" edition the added cost included the filing fees.
Very disappointed
What's great about it: walked me right through the proper filing of forms
What's not so great: filing fees
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great live help when needed!
on March 29, 2014
Posted by: Momplusfulltime
I have used TurboTax for the last three years. This year I had a question that could not be answered by the community post. I posted a question for a tax professional to respond and received a call within 2 minutes. I was not hurried through my question. I was respected, helped, and carefully guided through all I needed in order to ensure that I had all of my information correct. Thank you!
What's great about it: Could not be easier to use.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Problems With Sales of MLP's
on March 29, 2014
Posted by: jdg63
I have used Turbo Tax for at least 15 years and until I had to recognize the profit or loss from the sale of an MLP I always found it very easy to use. Now that I have to file with sales of MLP's I find that TT has no easy way to handle them and unless someone in the forum had not prepared a detailed set of instructions that I found I would not have been able to figure out how to properly handle them. What is worse is that this problem has existed for more than one year and TT has not fixed the issue. This in inexcusable in my opinion. I will potentially be looking for another tax preparation software next year.
What's great about it: Generally easy to use.
What's not so great: Cannot handle sale of MLP's without a difficult work around.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Long time customer
on March 29, 2014
Posted by: WPahl
I've used TurboTax for over 15 years. It's reliable, easy to use, easy to file, and meets my needs for personal federal and state taxes. It takes me weeks to get through the tax preparation and I can see where I left off and what my current status is.
What's great about it: easy to use, good help, mark items for later review
What's not so great: reviewing items makes me answer all questions again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 29, 2014
Posted by: Kait451
Great product. Simplified and expedited the entire process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Ted's
on March 29, 2014
Posted by: Tedfrost
Another good experience (tax filing is NEVER great!)
What's great about it: Simpler signing and E-filing
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
showmethemonies
on March 29, 2014
Posted by: jessico
got me back money even tho other people said no way..thank you turbo tax
What's great about it: on my side
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent
on March 29, 2014
Posted by: SuQuin
My first time using Turbo Tax and it made it so easy to file my taxes.
What's great about it: Very easy to follow, great help guids
Written by a customer while visiting turbotax.intuit.com