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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
4
Gets easier every year
on March 29, 2014
Posted by: MarcinSF
Third year I've been using TurboTax, and it's becoming much less of a chore for the still relatively new US resident I am. I could still wish for less cryptic questions popping up, but since my income and deduction structure is fairly constant from one year to the next, it goes fast and I'm not too worried any longer of missing something.
What's great about it: Well structured and systematic
What's not so great: Still a bit cryptic for the unitiated
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I hate tax time but...
on March 29, 2014
Posted by: lkpb
I can't imagine trying to do this without Turbotax.
What's great about it: Turbotax makes it easy.
What's not so great: I have to do it no matter what.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
took time but saved me pro fees
on March 29, 2014
Posted by: Rolyn
With rental income and depreciation I wasn't sure I wanted to do my own taxes but the walk thru instructions were great. However during the review some info was changed which then forced me to go back and re-enter amounts. Also could not e-file until after restarting my computer.
What's great about it: walk thru instructions easy to follow w/ good helps
What's not so great: review process changed some earlier info that I didn't want changed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Missing Form 2210
on March 29, 2014
Posted by: Snowbird10
Some required forms do not show up on the index at the right of the main screen... Such as Form 2210.
What's great about it: This is my 15th to 20th year using TurboTax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax failure
on March 29, 2014
Posted by: Dennis26
I have used Turbo Tax for over a decade. Generally, it is a solid program and fairly easy to use. Sometimes, however, it just won't work the way it supposed to. This year i did all the updates as required, and it said that the updates were current, but when I tried to e-file it failed to transmit. I kept getting a message that updates were available, so I did the updates, and it said everything was ok, but it still wouldn't transmit. I kept getting the message that updates were needed. It's so frustrating that you pay for a program that fails to perform the main purpose for which it was intended.
What's great about it: Easy to follow instructions
What's not so great: Not consistent, failed to e-file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 taxes
on March 29, 2014
Posted by: CHAMPAIGNCO
Very precise program that guides you through the process
of filing tax returns..
of filing tax returns..
What's great about it: very complete, good topics and questions to guide you.
What's not so great: nothing at all
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Professional and thorough Tax Preparation
on March 29, 2014
Posted by: 813pitt
I have used TurboTax for many years and it only gets better and easier to use every year.
What's great about it: Covers all possible income and deduction areas
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax Day
on March 29, 2014
Posted by: rmbdirector
Ever since my father introduced me to Turbo Tax, years ago, I have been hooked. It has always been easy to follow and the greatest feature is importing data from the previous year.
What's great about it: Love the step by step process
Written by a customer while visiting turbotax.intuit.com