Program works great. When you read the fine print on the state return it is just filing out forms that is free. To get your copy filed, you have to pay more money.
What's great about it: Covers everything
What's not so great: State return is not really free.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
The Error Review process is hard to navigate, if it's unhappy, and caused tens of erroneous, empty spin-off worksheets, which were time consuming to remove (took a customer support call), one-by-one!
What's great about it: Easy to switch between EasyStep and Forms
What's not so great: Difficult to remove multiple erroneous spin-off worksheets
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved