 |
Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
4
Great! Except Filing
on March 29, 2014
Posted by: Samsmith2
Up to the filing everything was excellent.
2 Concerns:
1. E-Filing was not available. The program kept saying to update the software, and if that didn't work, then send it by the post.
2. Printing was not straight forward. When you printed one way, it printed all the Federal Documents, 1040, all the Schedules, etc. If you printed to mail it in, it did not include the "schedules," etc. I'm still not certain that I have all the State documents for my files.
2 Concerns:
1. E-Filing was not available. The program kept saying to update the software, and if that didn't work, then send it by the post.
2. Printing was not straight forward. When you printed one way, it printed all the Federal Documents, 1040, all the Schedules, etc. If you printed to mail it in, it did not include the "schedules," etc. I'm still not certain that I have all the State documents for my files.
What's great about it: Everything except...
What's not so great: Filing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
A Little Nervous
on March 29, 2014
Posted by: Bevo52
TT never gave me an answer when I asked it to maximize my contribution to my wife's 401K. I sent a question in on the help line, but after a long time of reading many answers, never found one. I also sent a question into TT, but did not receive an answer. Oddly my refund was larger if I removed the check mark about maximizing, than if I left it there.
What's great about it: The format of asking questions.
What's not so great: Summaries not showing correct amounts, Income/Tax exempt dividends
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Did my Refund
on March 29, 2014
Posted by: Bunny2
it is easy to work with Turbo Tax, they make it pretty clear what you need if you read it.
What's great about it: easy ro work with
What's not so great: somtimes i had to read twice
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on March 29, 2014
Posted by: zippy47
Good Software - Too expensive, especially escalating State E-File Fees
What's great about it: Education Optimizer
What's not so great: Escalating State E-File Fees
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
SooooEasy
on March 29, 2014
Posted by: TheJoes
Short of having someone sit next to me and hold my hand to prepare my taxes, TurboTax makes it easy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes completed in a few short hours!
on March 29, 2014
Posted by: Craig1966
I have used Turbo Tax for 8 years now and have no desire to use any other product! Each year Turbo Tax's software is updated and improved to make doing your taxes less work.
What's great about it: ease of use, reasonable cost, confidence that my taxes are done right
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Still the Best
on March 29, 2014
Posted by: Rock1010
I've been using TurboTax for over 15 years now, and it continues to get better and better.
What's great about it: Imports information from prior returns, financial institutions
What's not so great: Too much backtracking with late updates to software
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TAX 2013 LG
on March 29, 2014
Posted by: LUDGRACE
I've been using Turbo tax since 2009 and haven't been disappointed. Keep up the great work!
What's great about it: VERY CONCISE
Written by a customer while visiting turbotax.intuit.com