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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Easy and great explanations as you proceed!
on March 29, 2014
Posted by: foody
I've used Turbo Tax for about 9 years. It has simplified the filing process and made it less "painful." I like that you can take as much time as you need to review , go back and clarify any chance of misunderstanding. The explanations are extraordinarily helpful and provide "peace of mind."
What's great about it: Thorough, clear, quick, clarifies any confusion, instills confidence
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Nice Refunds
on March 29, 2014
Posted by: Dart3333
Program ran well and has enabled planning for the next two years as well.
First time I used the state capability and it really saves a lot of time + refund which we have not seen in a long time.
What's great about it: Nice Refund - State Refund totally unexpected
What's not so great: State E-File way too expensive!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Sales Tax?
on March 29, 2014
Posted by: CriticalButOk
Actual Sales Tax entry was confusing stating that Federal tax forms were unavailable yet as of the end of 2013.
What's great about it: Everything was fine except......
What's not so great: Actual Sales Tax entry was confusing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Got it done in 2014!
on March 29, 2014
Posted by: ShariBaby
Familiar with product and easy to use!
What's great about it: Love that it imports info from last year!
What's not so great: Had to pay State taxes this year - arg!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Tax refund for dummies
on March 29, 2014
Posted by: seabee6468
Takes you through the process from start to state then filling. Easy to understand. Wish the state return was cheaper to file or free.
What's great about it: Walks you through the process
What's not so great: Wish it was cheaper to file state returns
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple and easy
on March 29, 2014
Posted by: Nanhar
We completed our federal and state returns in very little time. It was a simple and easy process.
What's great about it: Was an easy and quick process.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not as good as in prior years
on March 29, 2014
Posted by: JonahT
Problem with filing returns: called for 6 digit PIN number when IRS gives 5 digit numbers; did not say to exit and reopen software after 4 updates in a row so that I could e-file. Finally had to call customer service, wait 15 minutes on hold before a representative told me how to solve the problem. Have used Turbo Tax since it came out and never had problems before.
What's great about it: Easy to use
What's not so great: Problem with filing returns
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easier This YEAR!
on March 29, 2014
Posted by: Jack0927
Easier this year to file than last year. Easy flow through income/expenses.
What's great about it: Large type, single topics
What's not so great: Session Timed out before I was done
Written by a customer while visiting turbotax.intuit.com