Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
quick easy...done!!!
on March 29, 2014
Posted by: momma329
up front, easy to use - as simple as sitting down with regular accountant- more convenient can do on own time without having to run out and panic getting an appointment somewhere!!
What's great about it: easy to use, like learning how to ride a bike with training wheels
What's not so great: unclear when it comes to state - additions and /or subtractions
I have used TurboTax for over 10 years, and I have never had any problems with entering several different tax situations into the program and having it be able to handle them all. I have complete confidence in this product.
What's great about it: Intuitive
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Using TurboTax for many years made this year with different income and requirements easier. I was surprised at the things it caught and impressed that it asked questions that made me really think it was working for me. If only it would pay what I owe...then it would truly be worth the money! (Just kidding...unless that is an option and then I wish it would have asked me if I wanted that.)
What's great about it: walks through many things I wouldn't have thought of - much less time than filing manually
What's not so great: some of the help screens were difficult to navigate
I had to hire an IT consultant and it also involved over an hour of very specific technical assistance related to the installation.. all involved with some problem with the .net function.
What's great about it: Wonderful product EXCEPT
What's not so great: 2 years in a row it has been almost impossible to install the second state (RI) that I purchase.
For the past 2 or 3 years we have been paying for an Illinois State tax return We are supposed to get one free and we elect to only file for the Moss family. However, we have been charged each year.
Still the best, but had some glitches, unlike Turbo Tax of prior years. I had to go back and enter data missed (which I should have caught myself) - it seemed to skip over them. Only caught them through error check. I don't think anything was completely missed by both (I do my own review to make sure).
What's great about it: Very complete
What's not so great: Didn't always take me through everything, Only error check corrected some things missed.