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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
4
Decent, will do again.
on March 29, 2014
Posted by: gogojojo25
The Federal tax return steps were more specific and helpful than the state. I did like though that the steps all seemed like I was talking to a person. It was in terms the average person could understand.
I didn't like that at the end the only way I could print or save it was through a PDF. My computer can't read PDFs so I couldn't print it or save as a file that I could view later.
What's great about it: Loved the Step by step
What's not so great: Couldn't print a copy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Returns
on March 29, 2014
Posted by: Okos
Like the run through on detail on Fed - missed it on state return. Did not appreciate the increase in cost after a one-month wait to file my finished returns. Otherwise, have used it for years and like the format. Keep up the improvements.
What's great about it: Detailed review of total return
What's not so great: Payment procedures not completely clear; state return not detailed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always EZ to use!!!
on March 29, 2014
Posted by: TricityTrucker
I have used TurboTax for many years and it is easy to follow an answer the questions and get the return done quickly!!
What's great about it: Gets the return done quickly!!
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on March 29, 2014
Posted by: AnnACPA
I am a CPA so I am probably a little biased, but Turbo Tax is a huge time saver for me. I only use it for my family and a couple of friends I do gratis, but it is a real timesaver. If you go to the trouble of collecting and organizing all the information for your accountant, you might as well do your taxes yourself. It's really not that hard unless you have a lot of investments to deal with. If you do, and you haven't majored in business, it could be a bit challenging. I have been a Turbo Tax user for at least 20 years.
What's great about it: Easy to use product
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Whew finally finished !
on March 29, 2014
Posted by: rwberg01
I have used Turbo Tax for at least 5 years now. I like it and plan to continue to use it until something breaks....
What's great about it: easy to follow step by step instructions
What's not so great: My inport of Edward Jones info didn't obtain the different states for my tax free municipal bonds
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Improved over last year
on March 29, 2014
Posted by: sparky3780007
I have used TT for more than ten years. I would expect TT to be more intuitive about my circumstances by now.
What's great about it: Somewhat easier to use than last year
What's not so great: TT asks the same questions year after year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
A little glitch
on March 29, 2014
Posted by: thesloopjohnb
I efiled Fedl and authorized direct debit.
When filing state, I previously had indicated direct debit also, however when I asked for a printed copy to mail, the cover sheet for efiling was printed even though I had indicated that I would mail state.
Did not have this problem in previous years.
Had to go back and start filing process all over and lie by saying I would mail Fedl in order to get into mailing state area (even though Fedl had already been efiled. Turbo Tax did acknowledge that Fedl has been efiled during this second time through). Time wasted....perhaps my fat fingers, perhaps the program.......
When filing state, I previously had indicated direct debit also, however when I asked for a printed copy to mail, the cover sheet for efiling was printed even though I had indicated that I would mail state.
Did not have this problem in previous years.
Had to go back and start filing process all over and lie by saying I would mail Fedl in order to get into mailing state area (even though Fedl had already been efiled. Turbo Tax did acknowledge that Fedl has been efiled during this second time through). Time wasted....perhaps my fat fingers, perhaps the program.......
What's not so great: Got confusing if you efile Fedl and mail state
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy as Apple Pie
on March 29, 2014
Posted by: medsalesretired
I've been using Turbo Tax for as long as I can remember - always easy and accurate - like that you can get state forms as well - makes filing a breeze.
What's great about it: Fast, accurate interview format.
What's not so great: You used to have a "What If" tab (how things would reduce tax or not) - Liked that feature.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com