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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
on March 29, 2014
Posted by: Reviewer3401
Not completely intuitive to me. For example, when filing and needing a PIN the instructions did not say not to use your PIN from last year until after one was initially input and then advanced to the next page... however, now I know.
What's great about it: Easy to follow. Link to forms was easy to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Why use anything else
on March 29, 2014
Posted by: rfincham
Been using TurboTax for years now, each year the software continues to stay accurate and simple to use.
What's great about it: Easy, Fast, Secure, and best of all Accurate
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
excellent experience
on March 29, 2014
Posted by: Patibelle
I have been using TurboTax for 20 years and would not consider any other software or service. It is always a good experience
What's great about it: simple, easy to complete
What's not so great: It did not catch a double entry and approved my taxes
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Need more customization
on March 29, 2014
Posted by: moandkoz
I'd like TurboTax to allow me step through TurboTax without being asked if I want guidance at every turn. I've used the product for a decade and don't need to be walked through the process.
It's a pain to have to tell TurboTax that "I will choose what I work on" every time I revisit a section or come back after taking a day off.
What's great about it: Accurate calculations
What's not so great: Too many questions on guidance
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 29, 2014
Posted by: Clay71
Turbo tax is great! really makes it simple.
Thank you!
Thank you!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another great year
on March 29, 2014
Posted by: CaseyGaTech
I acquired a second car which I used for my business. I exercised bad judgement by entering both cars into the system and retiring one of them. That must have triggered the Like-Kind exchange form which I did not need but could not eliminate it from being presented. I finally placed enough information into the Like-Kind exchange form that Turbo Tax accepted it.
What's great about it: I love Turbo Tax getting data from last year's files
What's not so great: The Like-Kind Exchange form was difficult.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Makes it easy
on March 29, 2014
Posted by: zron1
Very good program; have used it in the past and will use it again. Provides good guide through all applicable topics. Help is limited unless an additional fee is paid; processing fee for deposit of refund is excessive. Very good program.
What's great about it: easy to follow steps; help with value of donations; great program
What's not so great: bank processing fee is excessive for deposit of refund into account
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good Job
on March 29, 2014
Posted by: NakaNaka
Good tax preparation package. Expensive to use a second state's tax package.
Written by a customer while visiting turbotax.intuit.com