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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Great Software
on March 29, 2014
Posted by: CFOMARTY
I have been using TurboTax for years and would not consider any other software. The software has so many built in controls that it very easy to avoid making errors. Downloading W-2 information directly into the software works perfectly.
What's great about it: Easy to use with clear instructions.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on March 29, 2014
Posted by: Retired6516
I don't like paying to file the state refund when I bought the deluxe version. A least one state filing should be included in the price upfront.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Typically Good Experience
on March 29, 2014
Posted by: DCMCVA
As usual TurboTax delivers an easy experience. The interview process lays out the subjects and shows you where you've been. The year-to-year transfer reduces the overall effort and actually helps remind you of potentially missed items.
I notice two minor issues:
- I complete the task with multiple sessions. Sometimes when I restart I am taken back to the beginning of the interview process. Maybe after program updates are applied?
- If you e-file Federal and want to paper file State, that process is not straightforward. That's a definite contrast to the rest of the process.
I notice two minor issues:
- I complete the task with multiple sessions. Sometimes when I restart I am taken back to the beginning of the interview process. Maybe after program updates are applied?
- If you e-file Federal and want to paper file State, that process is not straightforward. That's a definite contrast to the rest of the process.
What's great about it: Interview process is simple and provides progress info
What's not so great: Restarts do not always return to last location
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent! "Year After Year"
on March 29, 2014
Posted by: Stavog
This was the easiest year yet with TurboTax, and i got a larger return than i expected. I keep telling myself I am going to hire a tax consultant, but for the price and ease of TurboTax, i just cant bring myself to spend the extra money and to do it. I also appreciate the fact that for a small extra fee they will represent you if audited. That is incentive enough right there to use TurboTax. It took me about 2 hours to do my taxes this year and i was unprepared so most of that time was spent looking for my information. Had i been prepared, it would have taken less then an hour!!! Yeah TurboTax
What's great about it: TurboTax stays completely updated on all of the new tax laws even after the program has been written.
What's not so great: I have been using Turbo Tax for at least 10 years and haven't found any cons yet!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
2013
on March 29, 2014
Posted by: TedCCoats
The program works well and updates well thank you. You're becoming overpriced and I will consider changing.
Listen to your customers and make changes. Get rid of the printed voucher garbage, and change the HSA wording to reflect what this really means.
Make the State e-filing free or you're too expensive.
What's great about it: Standardized way of approaching this task. Can to through an interview or explore on my own.
What's not so great: The HSA wording is confusing. Change it to be both employer and employee contributions. Do not print the vouchers
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 29, 2014
Posted by: Donss
I've been using Turbo Tax for many years and really like it because it is very easy to use and just seems to keep getting better. Following the step by step process, really removes chances of making an error.
What's great about it: Great step by step instructions as well as explanations of items that needed it.
What's not so great: Nothing even worth mentioning
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes are Awesome!
on March 29, 2014
Posted by: DanFo44
Turbo Tax made filing stress free and easy
What's great about it: Walked me through each step
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple and Quick
on March 29, 2014
Posted by: Daddysmurph
Walks you through the process and asks questions to ensure all necessary information is collected and accounted for in a concise and logical manner. Utilizes past return information completely easing the completion of return without having to hand re-enter information.
What's great about it: Walks you through the process and asks questions to ensure all necessary information is collected and accounted for.
What's not so great: None to speak of
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com