Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
4
on March 29, 2014
Posted by: pep939
Turbotax said I needed to submit a statement of payment for Long Term Health Insurance payments. However I received my refund before I could get the Statement from Genworth.
What's not so great: Indicated I needed to submit an extra form
The logical progression of steps are easy to follow and, at least in my case with non-simple situations, didn't miss anything. The one place I thought it had gotten something wrong turned out that I had misunderstood the government's regulation. TurboTax had it right.
TurboTax at least makes the unpleasant task of paying taxes far less stressful.
What's great about it: Easy step-by-step pace still complete and accurate
Have to say that each year I procrastinate about filing, but then once I start with TurboTax I'm relieved and find it easier than expected and wonder why I waited.
What's great about it: Explanations are handy when needed
What's not so great: Sometimes form numbers don't always correspond to paperwork received.
I have used Turbo tax for many years to file our income tax reports without a problem. This year I was unable o e file after many attempts. Message said error was due to update. I did the update several times and kept getting the same message with suggestion to file by mail if problem persists.