Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
3
on March 29, 2014
Posted by: WaResident
I have used it for years and it always does what i need.... however I am not sure how many times it has to ask me to do state returns - can't it see I live in a state with no state taxes and that I have never filed them the other 8 times on file in my turbo tax account.
I also had requested to be updated when schedule A was completed by Congress... never got an email. Had to click check for updates multiple times before I ever got a software update which finally downloaded the schedule A updates so I could actually finish my taxes - 6 weeks after I started them. From what I could find online - these schedule A updates were actually done weeks ago - but Turbo Tax has still not sent a notification.
It is easy to process my taxes but this year I was really let down by these issues...
This is my 15th year using Turbo Tax. When I started I was single with very few deductions. As I got married and my family and deductions grew Turbo Tax made it easy to account for all the changes in life!
Great Product!
What's great about it: Easy to use and follow
What's not so great: A few annoying offers at the end
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
We had our first child this past year and have been dealing with 'new parents' concerns...one thing made easy? Taxes. TurboTax made filing easy...I was a bit nervous about how to capture changes based on our expanded family, but the Intuit interface was, as always, extremely easy to use. I won't say TurboTax has convinced me to have another child next year, but if the wife and I make that decision, we at least know taxes won't be a headache.
What's great about it: Easy to use, captures changes easily