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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
4
Ease
on March 29, 2014
Posted by: Phx1424
I kept on getting a message to correct a retirmentment issue, but Turbo Tax would not let me <click> on the issue to find out where it was.....it too a LONG time to determine where the issue was
What's great about it: Easy to follow the steps
What's not so great: Not given option to go to area in need of change/work
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 29, 2014
Posted by: Cougie
Program did not automatically restart after software updates.
What's great about it: quick, easy, interview process works great
What's not so great: Need a visual when saving return so you know it's working. E-file fees a bit pricey
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Refunds are great!
on March 29, 2014
Posted by: mrbassmantrout
Overall TuboTax has be a very usefull and easy program to use. It walks you through and asked questions according to your input and previous years returns.
What's great about it: Walk through and comparison to last years returns are a great tool.
What's not so great: Cost can be purchase locally for less money than the auto renewal.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
frustrating e-file
on March 29, 2014
Posted by: BradJolliff
There is a bug in the e-file procedure for Mac users. You get an error message that there is an update you must install before your e-file can go through. So you go for the update and then have to repeat the e-file dialog. Then you get the same result. After two tries, I went fishing on-line for information about this situation. That wasted an hour. Finally, decided to shut everything down and reboot. That was the answer. THIS IS A BUG IN THE SOFTWARE. So, the simple e-file procedure DOUBLED THE TIME SPENT ON MY TAX RETURN.
What's great about it: 2 hours to do my tax return
What's not so great: 2 hours to figure out the e-file and work through the Mac bug
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Trustworthy and accurate
on March 29, 2014
Posted by: windytx
I use Turbo Tax every year. It's easy to use and even imports previous tax return and financial information. Also if I only do part of the return when I come back, it picks up right where I left off.
I recommend using Turbo Tax.
I recommend using Turbo Tax.
What's great about it: Easy to walk thru
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
A problem
on March 29, 2014
Posted by: anoldman
Filing State return and told updates needed to be down loaded. Started download and told a problem and where to go for fix.
Solution very complicated for me and I had to take computer to shop to get problem solved.
What's great about it: Carry forward history
What's not so great: Complicated filing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Mostly Good, but a few nitpicks
on March 29, 2014
Posted by: BigDaddy19xx
I've used TurboTax since the early 1990's and have watched it improve over the years. There are a few "foibles" that I run into from time to time.
This year it had to do with Charitable contributions when I zipped past the part where one enters mileage for travel to/from a charitable organization donation site. I hadn't calculated the mileage for each charity so I said no when asked the question about other expenses or whatever it was. I then later went back to enter the information but I was not given the opportunity to say yes and enter the data. I worked around this by going to the "Forms" view and entered the data directly into the forms. I guess the lesson is to have everything ready the first time...but who ever does that... not me!
What's great about it: Easy to use
What's not so great: More difficult to go back and enter information
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The Process was very easy and smooth
on March 29, 2014
Posted by: BRBoyd
I have used TurboTax to complete my federal and state returns for the last several years and have always found the software to be user friendly, accurate and easy to use. I would recommend this product to everyone.
What's great about it: Software easy to use, great help features and self explanatory
Written by a customer while visiting turbotax.intuit.com