 |
Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
2
Updates, Updates, Updates!
on March 29, 2014
Posted by: KDMuff
After crawling through the process of doing my return (and those of my family), it would not file my returns until I did the updates - which I had done at the beginning! So, dutifully going back to make the updates prior to filing, I got the message that it was up-to-date. Back to the filing drop down and got the same message that it couldn't file until it was updated.
Being a slow learner, I finally figured out that if you 1) update at the beginning, 2) close down/out of the program, THEN you can go back in and 3) e-file your taxes.
My husband got so frustrated he finally gave up and mailed his in. I believe that Turbo Tax, which I've used since it first came out is a pretty good and thorough program but its the little things like this that make you shake your head.
Don't even get me started on how slow it runs on a MAC. . .
What's not so great: So many updates! And even if you update it before you file, it will not file because it wants you to do the updates.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Did not import last years data
on March 29, 2014
Posted by: sgiovina
Why couldn,t I recover last years info.
Your process is too time consuming
I could not import data from BOA
Your process is too time consuming
I could not import data from BOA
What's great about it: cost is cheap
What's not so great: It takes a great deal of time to enter data
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great software!
on March 29, 2014
Posted by: Macnme
i love it! using it for years
What's great about it: simple to use
What's not so great: more print flexibility
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and Painless
on March 29, 2014
Posted by: HikingHubby
This went better than I expected. First I had to transfer my tax file from my old Windows XP laptop to my new Windows 8 laptop. I was expecting problems but it was easy. Then I just entered my personal info and data from my forms and now I'm done.
What's great about it: Easy entry no calculations
What's not so great: None I can think of
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Excellent but too detailed
on March 29, 2014
Posted by: Golfer75
I am a volunteer tax preparer so that I have an understanding of the tax law and use of tax preparation softwarefor Federal, NJ, NY and PA returns. I have found that most things on TurboTax are good but I also found that the data input screens for capital gains were cumbersome and confusing. This is not to say that I will not use TurboTax in the future. I also think that the cost of e-filing the state return is excessive. Why not include the cost in the initial purchase price?
What's great about it: Carry forward data
What's not so great: Capital Gains data requirements are confusing
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome Tax forms help!
on March 29, 2014
Posted by: Dreysome
This program was great because it knew what forms and steps to get me the most benefit from filing.
What's great about it: I liked the step by step instructions.
What's not so great: Took a little longer than I anticipated
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and Precise
on March 29, 2014
Posted by: pasish
Turbo tax three years in a row save me prep fee thanks Turbo
What's great about it: convenience
What's not so great: NA
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The Joy of Tax Refund
on March 29, 2014
Posted by: Kristiana
overall a simple and easy program to follow. Steps were well explained and the back-up information made it easy to make a decision as to what and why it was for the best.
What's great about it: Instructions easyl to follow
What's not so great: time it took to download
Written by a customer while visiting turbotax.intuit.com