 |
Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
2
Deluxe InTuit Turbo Tax Federal Returns for 2013
on March 28, 2014
Posted by: GOLO2013
Not possible to review product without the use of inappropriate language and attitude, will TRY AGAIN next year.
What's great about it: Still looking.
What's not so great: Getting more complicating every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Follow!
on March 28, 2014
Posted by: Bigbeardaddy
I have been using Turbo Tax for many years now. It is so easy and actually takes the stress out of doing taxes.
What's great about it: The flow of the program and ability to go back was great
What's not so great: It seems that update of the program should come before you start, not when you are completed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Cash in the Pocket
on March 28, 2014
Posted by: DoctaK
Start to finish all processes are self-explanatory. Help tabs are where you needed them. You can elect to manually enter info or allow Turbo Tax guide you thru. Have been using this program since 2004 and each year has been an improvement.
What's great about it: Very easy to navigate thru. Language clear and concise
What's not so great: Its deductible - unable to list more than 1 item when listing donations of extra value
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My View
on March 28, 2014
Posted by: Mrhotsax
Although I am aware of all the extra steps taken to insure accuracy and compliance, it does seem that a lot of redundancy is in place. I have used Turbo Tax for several years now, on the same computer and yet we must labor through the same questions each time.
What's great about it: Fast, accurate, reliable.
What's not so great: Often cumbersome and overly drawn out
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Better than others I have used
on March 28, 2014
Posted by: VPod
For the most part, made filing my taxes fairly easy.
What's great about it: Takes you easily step by step through whole process
What's not so great: Was confusing when I went back to review. Asked me the same questions as if I had not done that section before.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax CD/Download (MAC)
on March 28, 2014
Posted by: Taxing13
I have used TurboTax for years, but this year we used our MAC instead of our aging microsoft computer. All was grrreat, until it was time to e-file. It told me I needed to download an update. I had downloaded updates when I first entered the CD on my hard drive. It told me to go to the TurboTax menu, and then to "Check updates", but it didn't tell me how to get there. I tried various things to get there, but to no avail. So then I called for help, and was rescued by "Tamara" in your Midwest region. Please instruct her boss to give her a raise...she was extremely helpful with a terrific customer service attitude. Thanks, Tamara. TURBOTAX, you need to further guide your MAC customers in saving their return, and then hitting on the Apple Icon in the upper left corner, to be followed by choosing "Force Quit." Then within Force Quit, choose the Turbo Tax year you are working on. Then, go back to your return and try the e-file transaction again. It may take 2 or 3 attempts, but it will work. Of course, you can save time by calling for help sooner...but, if you're like me, you like to try first. TURBOTAX, please work on fixing this hiccup, so others don't face this issue, and we customers then then rate you with 5 stars instead of 4.
What's great about it: Ease of use in doing federal and state tax returns
What's not so great: Pretty big hiccup in e-filing the tax form
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax
on March 28, 2014
Posted by: chappyltc
Used it for years and find it easy to use and thorough. Would recommend it to anyone as a safe, complete tool.
What's great about it: Easy to use, a great tool in helping me file my taxes. I would think everyone would want to use it. It's that good.
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy,Quick
on March 28, 2014
Posted by: 4shure
Overall good but the over 62 medical form was poorly explained. It took less time than when I worked with a professional.
What's great about it: Just answer the Questions
What's not so great: Over 62 Oregon medical form looked like an after thought
Written by a customer while visiting turbotax.intuit.com