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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Long time user
on March 28, 2014
Posted by: bcgor
I always feel like I might be missing the biggest return possible. Are there questions that aren't being asked, what am I missing? I would be helpful to include tips to reduce taxes for the upcoming year. Are there receipts that I should save to help me track possible deductions?
What's great about it: Still very simple and informative
What's not so great: Would like it to give "loophole" tips
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2013 Turbo Tax Returns
on March 28, 2014
Posted by: TimJimCar
I use Turbo Tax every year. I am confident that it covers all of the bases and enables me to prepare complete Federal and State returns. However, when Federal taxes are owed, it appears that the option to pay by mailing a check only applies to filing by mail, not eFile. This should be made clear the first time the pay-by-check option is given. The efile steps gave only the options to use a credit card for a fee or to use a bank account debit.
What's great about it: Turbo Tax provides a complete check of info needed for filing
What's not so great: Payment options confusing
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fantastic Program
on March 28, 2014
Posted by: Hosketti
I have used Turbo Tax for several years and given my personal tax situation, I see no need to go to a professional who will charge me 3 times the cost of TT. I am not an accountant. For that matter, I'm not even good with figures, but TT makes it easy for me to simply transfer my information onto the computer and let the calculator in the program take over and do the rest.
What's great about it: Easy to use and don't have to smell the breath of a tired tax accountant!
What's not so great: Website interfacing leaves a bit to be desired
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
2013 turbo tax filed
on March 28, 2014
Posted by: JB2VO
I had income form the sale of timber for which I received a 1099-s. It wasn't clear where to enter the information. I ended up putting it under other income.
The rest of turbo tax is pretty easy to use. I don't like having to scroll down every time a new item is added.
The rest of turbo tax is pretty easy to use. I don't like having to scroll down every time a new item is added.
What's great about it: didn't have to go to someone else's office
What's not so great: 1099-s proceeds from real estate didn't show up until I drilled in
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
User friendly and easy to use!
on March 28, 2014
Posted by: rs64
I have used Turbotax for many years and continue to find the program easy to use with many helpful tips for the novice user. The interview process is well organized into different sections. The Easy Step is quick way to access the underlying IRS forms.
This year I encountered an error in the Tax payments summary worksheet, which required a call to the Turbotax help center. The agent was very patient and worked with me for almost two hours to resolve the problem.
What's great about it: Interview screens have useful explanations for what is required for each form.
What's not so great: Some calculations are hidden in the background and difficult to verify.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another good year with Turbotax
on March 28, 2014
Posted by: Taxed2eyeballs
I love Turbotax. Its so easy to follow & do my taxes. I feel that it covers all the bases and gets me the maximum return possible.
Its almost impossible to make a mistake!
Its almost impossible to make a mistake!
What's great about it: Every step is easy to understand & comply
What's not so great: Upon e-filing, there is no way to attach my other documents that explain various deductions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 28, 2014
Posted by: DLG1221
Haven't used TurboTax in years since I've had a complicated return but that changed after the wife retired and our house was paid off. Was really pleased and surprised how much easier it is to use than before - great job TurboTax!
What's great about it: Very easy to navigate, pulling data from on-line accounts and populating Form D was great
What's not so great: Maybe the update before I submitted taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 28, 2014
Posted by: Wel123
Many numbers lacked any explanation of where they came from. okay if its in your favor, but had to dig to verify data was incorporated. All was figured out correctly....I think...
What's great about it: Very quick incorporating entries
What's not so great: Some areas not clear enough
Written by a customer while visiting turbotax.intuit.com