Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
on March 28, 2014
Posted by: Littlejim12
Turbo Tax has always been very good to use and very helpful, step-by-step questions in filling out all information. The information transferred from last year is always a helpful feature. It is easy to e-file and to e-file the state tax, also.
What's great about it: Does the calculations.
What's not so great: Doesn't pick up medical insurance premiums from my 1099R
Great tool, helped me a lot. The audit defense gave me the confidence we did it right. Recommendations: 1.) The prior year download didn't work? Had to enter last year's info manually. You guys need to fix this or make it easier for the user. 2.) Many questions weren't asked of me regarding sale of my home, incidental business expenses. I had to manually search for these topics and lost some entry momentum. 3.) Create a bookmark feature that returns my entry point from where I last entered data. The tool typically goes to the beginning of each section which takes unnecessary time.
What's great about it: Easy to use, especially liked step-by-step
What's not so great: Turbo Tax didn't return where I left off consistently
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
I've been using TurboTax for, I think, at least ten years. I started because I was an IRS employee and we get cut absolutely no slack for errors of any sort--even an amended return is considered cause for a letter of reprimand. I wanted cheap advice I could rely on to keep me out of trouble, and I got it. I have never tried any other tax preparation program, so I can't compare them, but I'm happy with TurboTax and see no reason to switch now.
What's great about it: Exhaustive review, easy to follow instructions, confidence booster
What's not so great: Sometimes a little too exhaustive