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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
4
Trusted
on March 28, 2014
Posted by: Suz3
I have used TurboTax for several years now, trust the product and the results. It's reassuring to know that I don't need to fear tax time, even though, as an older adult, I now make a few more mistakes in life. TurboTax does an excellent job of reviewing my information for any possible errors. I had one issue. On a more obscure work sheet having to do with foreign dividends, I thought the directions needed to be more clear.
What's great about it: Most of the directions are very clear and the step by step process makes sense. I appreciate all the double checks.
What's not so great: Wanted an alert when I didn't initially ask to bring info. from previous year into new return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Do Taxes
on March 28, 2014
Posted by: richard47
I have used this product before. It is easy to use, directions are very clear. I had a technical question about a 1099R. Got the answer right away with a great explanation - no double talk - just the facts. That alone was worth the price of the product.
What's great about it: Was very easy. My questions were answered within a few minutes.
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
so easy
on March 28, 2014
Posted by: LAUGHINGTEARDRO
First time I ever filed without a professional. Easy to follow plus saved a bunch of money
What's great about it: Just answer the questions & system will lead you through
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
on March 28, 2014
Posted by: senior39
purpose of turbotax is to be able to efile. msg kept saying install updates; each time i did still came back as trans failed.
What's not so great: unable to efile
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Failed to E-file!
on March 28, 2014
Posted by: JosephKing
why did the return have to be mailed?
I have used Turbo Tax but this version prevented E-file. with no hope of waiting and fixing.
I have used Turbo Tax but this version prevented E-file. with no hope of waiting and fixing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
First refund in years!
on March 28, 2014
Posted by: colspace
I have been using TurboTax for many years now and have only had great results using the product. I highly recommend it to everyone I know. Don't waste your time with H&R Block or some other tax "prepper". Do it yourself with the help of TurboTax.
What's great about it: Love how it takes you step by step through Federal and State tax form forest.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Software Limits Usefulness
on March 28, 2014
Posted by: KB28
After running into a software limitation on inputting data, I called and was told that I needed to upgrade to the Pro Series. I bought the Pro Series but then found out that it would not work on a MAC, but only worked with a PC running Microsoft.(I did get a refund). I eventually got around the software limitation by creating a phony W-2 form with the additional data so the calculations were correct. I filed by mail so as not to efile a phony W-2
What's great about it: Intuitive
What's not so great: Software limits the input data
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 28, 2014
Posted by: Bobselfie
Any problems came about by trying to insert what the section did not require in a previous version,e.g We spent a lot of time locating the addresses of the recipients of our charity. Had we known that we would have to type the same address several times, next year we will try to compile a charity by address as well as amount to avoid repetition. At the start of deductions you might notify the taxpayer of the need for the address for any charitable contribution. ..Other than slogging our way through that maze, TurboTax is a life saver, Watch state abbreviations,too. IL bounced four time in the error check. We use just IL-erroneously, I guess.
Written by a customer while visiting turbotax.intuit.com