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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Socko
on March 28, 2014
Posted by: Gumbo6
I've done my own taxes for many years. TurboTax makes it so easy and accurate. It is reasonably priced and a pleasure to use. I recommend it highly.
What's great about it: Easy to understand instructions. Fast service.
What's not so great: None
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax makes it so easy!
on March 28, 2014
Posted by: AgTeacher
TurboTax helps keep me up-to-date and more aware of new tax regulations. I like that it walks me through and educates me along the way. As far as I can tell, TT is as thorough and dependable, possibly even more so, than the brand name tax preparers some of my co-workers use. I feel pretty confident that TT has figured everything correctly, optimized my tax returns, and helped to head off any potential "trouble" like an audit.
What's great about it: Easy-to-follow, thorough, educational, keeps me in-charge of my finances, convenient
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Dependable
on March 28, 2014
Posted by: phillipryan34
Have used TurboTax for five years. Will continue to use TurboTax because it is dependable!
What's great about it: Quick and Painless
What's not so great: Had to re-enter some stuff that didn't transfer from last year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Value
on March 27, 2014
Posted by: Cuda52
I've used this every year for over 10 years except once. That year, I used a tax preparer and had to step in to avoid an $8,000 tax loss. That was mostly my doing, but TT gives me the tool to effectively do it myself. Without TT, I'd be locked into the preparers.
What's great about it: Easy to follow the step by step progression
What's not so great: Difficult to go back selected locations in the middle of the step-by-step process
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Used to like Turbo Tax
on March 27, 2014
Posted by: TTxdowngrade
And some explanations missing....pages once answered disappear and cannot go back to change ...like sole proprietor ...new name for different thing
What's great about it: Easy
What's not so great: nickle and dime charges, extra states raised in price
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013Tax
on March 27, 2014
Posted by: Genekar
Very easy to complete such a cumbersome tax filing
What's great about it: Very profesional Program
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Too much time reviewing
on March 27, 2014
Posted by: CCDZ
Had problems with the paid mortgage interest and points. One section showed a larger total than the total at the end. I spent too much time reviewing this to find out which figure Turbo Tax used.
Also general sales tax forms were there, but the figure wasn't added in originally. Took an extra time to see the result.
Too many questions about insurance and products asked after tax is completed before you are allowed to file.
May look for a different tax product next year.
May look for a different tax product next year.
What's great about it: Like INTUITS IT"S DEDUCTIBLE
What's not so great: Too many confusing issues.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
OK But Updates are a Pain
on March 27, 2014
Posted by: PkgMan60
The update process is painful especially when you are ready to file electronically and you can't because the software thinks there is an update that you haven't installed. I kept installing and installing the update(s) and it was never fully complete. I had to quit the program a couple of times before I could finally transmit electronically.
Also it would be really nice to be able to review what's been entered without having to go through the entire process steps again. Give us an option as to where we want to go specifically
What's not so great: Updates
Written by a customer while visiting turbotax.intuit.com