Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
3
on March 27, 2014
Posted by: wileybuck12
When I exit out of turbtax and return 1 hour, 1 day or 1 week later why am I not returned to exactly where I was last at??? It would be nice to not have to basically go through each step again just to get back to the last place visited. I've noticed this in past versions as well and it is very frustrating. Also, I thought I had an option of the date of my choosing to pay my taxes. I didn't see that. I can only assume my taxes will be paid on April 15. I hope. Will they?? I think that's what it meant. There was an asterisk* I guess I had better check my credit card on the 15th to make sure payment was sent
What's not so great: Doesn't automatically take me back to where I left off
I dread doing my taxes every year, but once I start I am ok. This year Turbo Tax seemed to read my mind and answer my questions before I asked. I had an investment schedule that I didn't know what to do with and up pops an answer the exact form number and an explanation of what I should do with it.
I briefly saw something about Turbo Tax helping me keep track of deductions throughout the year which seemed like a good idea to me. Especially contributions.
What's great about it: reminded me of some deductions i hadn't thought about
What's not so great: recording and determining value of the donation of things
Would like future Turbo Tax products to partition all categories, such deductions and credits, to allow easy access to all the imported data that may have been used in a category to be easily changed and not just the data used in the spread-sheet calculations in that category.
What's great about it: Makes the recalculations when correcting/changing numerical figures in a category fast and accurate.
I will NEVER use Turbo Tax again! The program had many flaws from not loading correctly, then not updating, to having to completely uninstall Turbo tax and start over because the returns would not e-file. 3 days later and 30 + hours of troubleshooting...looking at the website - there are numerous people who have had issues with turbo tax and problems that have not been resolved! This points at a poor program and poor programming for there to be so many glitches. Next year I will be finding a new tax program - it will NOT be TURBO TAX!
What's great about it: Simple to follow
What's not so great: Had to go back too far to edit items. Programs had flaws!
I was able to complete my return in a fast and easy manner. Everything was explained along with help titles. This is my fourth year of using TurboTax and I will continue using. Keep up the good work.
What's great about it: Simple and fast. Very easy to understand
What's not so great: Some items were confusing
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)