Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
So Easy to Use!
on March 27, 2014
Posted by: mlight59
I've been using Turbo Tax for more than 10 years. It is constantly being improved and keeps getting better. Downloads are quick and easy. I've never found any inaccuracies in any of the calculations.
What's great about it: Clear and concise; step-by-step process
I'm 70 years old and have never done taxes in my life. We've had our taxes done professionally forever. So, there was much anxiety going into this, but with the step-by-step process, it was relatively easy. It should be even easier next year now that I know what to expect.
What's great about it: Step by step--like someone holding your hand
What's not so great: Tricky trying to get a complete printout for final review
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
I use the Forms for just about everything. I also design software applications. I recommend that you remove the Delete Form from the bottom of the Forms window, particularly since it is right next the the Close Form button. Putting an X on the form tab to close the form might be helpful, or using the Esc key
What's great about it: Gets the job done
What's not so great: UI still a bit awkward. Should use standard controls.
I have confidence that I am preparing our taxes correctly and getting every deduction possible. I got stuck last year, though, and could not figure out where I made the mistake. So I contacted someone in TurboTax's online support group and she went through my return until she found the mistake I made - SO GREAT!
Love that the program scans for mistakes and then give me an "Audit Risk" analysis. WHEW! Plus they have links every step of the way if you need to get more information about a particular deduction or item.
All in all - great software - I plan on using it every year.
What's great about it: Step by step instructions with additional information as needed for peace of mind
What's not so great: Have not been able to piggy back off previous year's returns (also done with TurboTax) for the last two years - argh.
I inadvertently typed an extra 9 when entering one of my W-2's making my wife's Medicare wages $199,000 instead of $19,000. All the other wage boxes were the correct amount. Error check didn't catch this! I found it when I discovered we were being charged $280 for extra Medicare taxes. That kind of glaring error should have been detected.
What's great about it: I couldn't have done it without TurboTax