turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5 out of 5
5
My refund IS GOOD
on March 27, 2014
Posted by: Biiiy39
Turbo Tax has been my chose for years and will continue to be my chose in the future. Thank you turbo Tax Bill.
What's great about it: Everything went very good. I have used Turbo Tax for several Years. Thank you for makeing tax time so easy.
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy Tax Return
on March 27, 2014
Posted by: RONNIESTEVIE
Makes filing a tax return easy. Professional help and advice clarify some confusing issues and terminology. With a little time and patience anyone can do it.
What's great about it: Complete
What's not so great: Takes some time
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Good Review
on March 27, 2014
Posted by: BJHook
Good review. Some items like charitable contributions I wasn't sure I was filling out totally correct.
What's great about it: Very Organized
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
smooth
on March 27, 2014
Posted by: John7127
I thought the process was the fastest I've seen. I think I could have done this correctly in one evening, next time I will have my material better organized. Thanks for the good work and definitely will see you next year.
What's great about it: orderly and well planned
What's not so great: had no problems
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Need to Close
on March 27, 2014
Posted by: bigbull
This is my third use of turbo tax and I like the way it is organized. The first year I did it just like I would be doing the taxes by myself instead of following your plan and I wound up with a lot of duplicate entries. Since then I have followed your guidelines. When I finished my final draft I got a message that the IRS was still working on their forms so I was put on hold for about ten days. My son, who is proficient on the computer, guided my past the delay and e-filed my taxes. I still don't understand the reason for the delay in my filing.
What's great about it: well organized
What's not so great: unexplained delays
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Helps me Breath Easy
on March 27, 2014
Posted by: SPILLS
I've used Turbo Tax for years and have always felt confident that my taxes are accurate. The step-by-step process is easy and overall, it is a pleasant experience to know that if you keep answering the questions, your taxes will be done at the end!
Occasionally, I found it unclear when to enter certain information and had to return to a section. That being said, it is always easy to navigate back to the area and edit the necessary information.
I'm happy there is a product like Turbo Tax!
What's great about it: Easy, Step-by-Step Process
What's not so great: Occasionally unclear when to enter certain information
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Abysmal Program for State of Mississippi
on March 27, 2014
Posted by: DRao
Program for State of Mississippi is bad!!
100's of blank 1099s erroneously generated
What's not so great: 100's of blank 1099s erroneously generated
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
2013 Turbo Tax Deluxe
on March 27, 2014
Posted by: HoppyL
Liked the improved input screen for entering multiple investment income/losses on one screen, rather than entering one transaction per screen as in past versions of Turbo Tax. Also, liked that # shares was not required to be entered as investment sales information as in the past.
What's great about it: Easy to use.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
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